Customer care

Our customer service hours are Monday to Friday, 9am – 5pm (GMT). 

The best way to reach us is by emailing us at info@akojomarket.com

We are closed on weekends and will respond to questions as soon as we can.

Registered company address: Akojo Ltd, 69b Roding Road, London, E5 0DN

Contact telephone: +447709047613

Coronavirus Update

Your order may take a little longer to get to you than normal, but we promise it will be worth the wait. Thank you for your patience during this time. If you have any questions please do not hesitate to contact us.

Shipping & Returns

Shipping:

  • Currently we only deliver items to the UK, Europe, US & Rest of World.
  • Shipping costs will vary depending on the destination of your chosen pieces:
    – UK: Price includes shipping (no extra charges at checkout)
    – Europe: £10
    – US: £25
    – Rest of World: £30
  • Items are dispatched directly from the brands we work with across Africa, therefore delivery options including destinations and times may vary.
  • Please make sure to read carefully the delivery information listed on the relevant product pages.
  • For full details see our T&Cs.

Returns:

  • Each of our brands has a different returns and refunds policy. Please make sure to read carefully the returns information listed on the relevant product pages.
  • Please note for international orders delivering outside the UK, the customer is responsible for paying the return shipping unless the item you received is faulty, damaged or not the product that you ordered.
  • For full details see our Returns.

Retail

If you are a designer and interested in selling through our platform then we would love to hear from you:

Please email us at info@akojomarket.com

Website

akojo market website was designed by 478 Studios.

Based in London, 478 Studios is a creative collective specialising in brand development, strategy and design, for start-ups, conscious brands and Africa-focused businesses.

If you are looking to start a project email hello@478studios.com

For more information visit www.478studios.com

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